How to claim compensation for whiplash

If you have suffered a whiplash injury because of an accident on Queensland’s roads — in a car accident, as a pedestrian, on a bike or motorcycle, or in any other way — where you were not at fault, you will be entitled to claim compensation from the at-fault driver’s CTP insurer.  

Whiplash is a soft-tissue injury, to the neck and surrounding musculature, generally resulting from a vigorous jolt to your body.  

Claiming compensation for whiplash can be complicated, especially if you are trying to recover from your injury. However, it’s very important as a means of assisting you with that initial up-front cost burden.  

Here’s a step-by-step guide on how you can claim compensation for whiplash: 

Step 1 – Get started with a free case review

One of the simplest ways to claim for whiplash is by enlisting the expertise of qualified whiplash injury lawyers here at Gouldson 

You can get started with a no-obligation free case review.  

Simply provide the details of your incident, your best contact information, and your case will be examined by one of our qualified lawyers.  

If we feel that making a claim for whiplash is viable and in your best interests, we’ll get in contact with you to go through your options, and discuss what happens next, step by step. Either way, we will respond to your case review request within a very short space of time.  

Step 2 We take care of the claims process 

Next, Gouldson will begin the whiplash compensation claims process. 

At this stage, we’ll look to gather all the relevant information about your case, including details of the at-fault vehicle. Our compassionate team of lawyers will always aim to make this process as stress-free as possible – allowing you to focus on your recovery while we serve the claim and deal with the insurer on your behalf 

Remember, in order for your claim to be successful, we will need to prove that: 

  • The at-fault diver owed a ‘duty of care’ for your safety; 
  • The at-faulty driver ignored this duty of care (i.e. ran a red light or went through a stop sign) and this caused your accident; 
  • You have been injured as a result of the accident.  

You will need to prove you have whiplash. If you were attended to by the ambulance and taken to Accident & Emergency straight after your accident, this will be a great start. If you didn’t go to Emergency, visit your GP or similarly qualified medical professional.  

We will engage an appropriate specialist to provide a medical report confirming your diagnosis, the link to the accident, and a link to any ongoing problems you are encountering or losses you’ve sustained. 

Step 3 – Settling your claim 

Gouldson will take care of all legal proceedings until your claim is settled. 

We will consider your claim from all angles, gather all of the necessary evidence to assist in calculating your damages, to help ensure you get the best possible outcome for your claim. However, it is difficult to estimate an average payout, as each whiplash injury and car accident is unique to your individual circumstances.  

Once your claim is settled, Gouldson will charge you only for the time we were engaged in prosecuting your claim, capped at a maximum of 30% of your settlement and leaving the bulk of your settlement with the person who needs it most – you.  

If, for your claim is unsuccessful, you will not pay a cent.  

Why should I choose Gouldson? 

At Gouldson, our mission is to make the compensation claims process as simple and accessible for Queenslanders as possible. This is because at our core, we represent people, not cases.  

When you’re represented by Gouldson, you are guaranteed: 

  • The bulk of your settlement. While other major firms charge up to 50% of your settlement amount, Gouldson caps its fees at 30%.  
  • Your case will be managed by one lawyer and one legal assistant only, ensuring you only deal with the same familiar faces.  
  • Representation by lawyers who specialise in Queensland injury law.  
  • No win, no fee – you won’t pay a cent unless your claim is successful. 

Interested? Get started with the free case review form below.  


Get specialised advice about your claim today, from one of our expert lawyers – totally free.

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