The Duty of Care Mental Health Professionals owe to their Patients


Duty of care is an important facet of medical professionals’ jobs. In 2015, a psychiatrist who repeatedly brought religion into the therapy room was disqualified for inappropriate treatment of his patients. The NSW Civil and Administrative Tribunal barred A. Sharah from registering as a medical practitioner for two years after they made a finding of unsatisfactory professional conduct.

The tribunal stated that while an exploration of a patient’s religious beliefs might be necessary for treatment or diagnoses, in these cases, “the practitioner was pressing his religious beliefs on patients in a proselytising way”.

More recently, in 2020 a psychiatrist in Victoria was disqualified for forming an inappropriate relationship with her client, and providing so-called energy medicine treatment to said client that was “not evidence-based and clinically justified”. S. Meulblok was found by the Victorian Civil and Administration Tribunal to have severely breached professional boundaries, and was barred from applying for registration as a health practitioner for two years.

We examined the legal ramifications of the treatment received by patients of these practitioners and how this could potentially lead to claims for compensation by patients.

Mental Health Professionals’ Duty of Care to You

Psychiatrists have a duty of care to their patients to provide advice, care and treatment. The care provided should be of a standard that would be widely accepted by peer professional opinion as competent professional practice. Failure to provide such a standard may lead to a negligence claim being brought by their patient, and even disqualification from registering as a medical practitioner.

For a claim to be successful against a psychiatrist, their patient/s would have to prove:

  1. that their treatment fell below a reasonable standard of care; and
  2. that as a result of this they suffered damage.

Treatment fell below a reasonable standard of care

This treatment is peer assessed, meaning that the standard of care will be determined by what other psychiatrists perceive as competent professional practice. Given the poor professional conduct demonstrated by Sharah and Meulblok, it is likely that their treatment fell below the reasonable standard of care.

The finding by the tribunals of unsatisfactory professional conduct is also likely to assist in proving that they breached their duty of care to their patients.

As a result of this failure they suffered damage

The patients must establish that their mental health practitioner has not only breached their duty of care by failing to provide reasonable care resulting in injuries, but they must also prove that the most likely cause of their injury was the doctor’s failure to take reasonable care.

Resultingly, any claim for compensation made by the patients would be for the additional mental distress that their treatment caused the patient (i.e. not the medical condition that they originally sought his treatment for). This additional mental distress could be in the form of:

  • an exacerbation of their current condition; or
  • a new mental condition.

Your Options

If you are concerned about your psychiatrist’s behaviour or treatment you have the following options open to you:

  • You can make a complaint to The Royal Australian & New Zealand College of Psychiatrists (RANZCP);
  • You can make a notification to the Australian Health Practitioner Regulation Agency;
  • You can make a complaint to the Office of the Health Ombudsman (Qld).
  • You can contact a solicitor in regards to the prospects of a successful medical negligence claim.

Claims in Queensland are brought as a medical negligence claim under the Personal Injuries Proceedings Act 2002. These involve a number of steps and it’s always best to consult an expert lawyer on what your options may be.


If you have been subject to medical negligence and would like more information about what to do next, you can call one of our medical negligence lawyers to discuss your options and where you can go from here.

Related Posts


Get specialised advice about your claim today, from one of our expert lawyers – totally free.

  • DD slash MM slash YYYY
  • This field is for validation purposes and should be left unchanged.